Sales and Services Manager (m/f)
- Sales and Services Manager (m/f)
- WE ARE HIRING
DEDIENNE AEROSPACE, is the world leader in the design, manufacturing and maintenance of aviation tooling. For more than 50 years, we have provided technical expertise and service at the forefront of industrial performance for the best satisfaction of our customers (Aircraft manufacturers, Engine manufacturers, Airlines, MRO, Leasing, Defense).
DEDIENNE AEROSPACE is an international group, involving multiple production and servicing sites on all continents, positioned as close as possible to its customers, in order to ensure proximity, quality of after-sales services and reduced carbon footprint.
DEDIENNE AEROSPACE teams are of diverse cultures and nationalities, they are our strength and actively participate in dynamic and ambitious projects with essential values of cooperation and tolerance.
You are dynamic, you like challenges and work in a multicultural and international environment, join our team !
Under the responsibility of the Sales Director, you develop the turnover on your client portfolio (Civil and Defense), by applying your technical skills in a versatile approach to prospecting and managing client accounts and relationship. You deploy marketing campaigns to your customers on new products and services, and you obtain the best output in customer satisfaction.
Under the responsibility of Customer Services Director, you make and deploy local tooling services: inspection, calibration, repairs, loan. Your objective is the opening of local tooling repair shop, while ensuring financial operational results. You make it happen, until becoming manager of your technical services team.
Your missions are the followingDeploy the commercial strategy
Achieve and exceed targets incoming orders
Develop networking & Customer Relationship
Respond to RFQ / RFP
Negotiate sales & services contracts
Animate trade exhibitions and customer events
Coordinate with Toulouse Sales & Program team
Capture customer needs for tooling servicing / Use ToolLive App
Perform Inspection and Service Quotation
Sourcing and Logistics of local Suppliers for Repairs/Calibration
Deliver Tooling after repairs
Recruit / Manage technical service team & scheduling
Monitor Operational Performance
Coordinate with Toulouse Support Operations & Admin
You hold a degree in aviation, mechanical engineering. You are Entrepreneur.
You are a leader, an influencer with cheerful personality. You have strong listening skills and you are eager to learn new competence.
You enjoy customer service and getting concrete results in the field.
Experience or Network on Defense market is a plus.
as soon as possible