Sales and Services Manager (M/F)

Sales and Services Manager (M/F)

  • Sales and Services Manager (M/F)
  • Cardiff, Wales
  • DEDIENNE AEROSPACE, is the world leader in the design, manufacturing and maintenance of aviation tooling. For more than 50 years, we have provided technical expertise and service at the forefront of industrial performance for the best satisfaction of our customers (Aircraft manufacturers, Engine manufacturers, Airlines, MRO, Leasing, Defense).
    DEDIENNE AEROSPACE is an international group, involving multiple production and servicing sites on all continents, positioned as close as possible to its customers, in order to ensure proximity, quality of after-sales services and reduced carbon footprint.
    DEDIENNE AEROSPACE teams are of diverse cultures and nationalities, they are our strength and actively participate in dynamic and ambitious projects with essential values ​​of cooperation and tolerance.
    You are dynamic, you like challenges and work in a multicultural and international environment, join our team!

  • Under the responsibility of the Sales Director, you develop the turnover on your client portfolio (Civil and Defense), by applying your technical skills in a versatile approach to prospecting and managing client accounts and relationship. You deploy marketing campaigns to your customers on new products and services, and you obtain the best output in customer satisfaction.
    Under the responsibility of Customer Services Director, you make and deploy local tooling services: inspection, calibration, repairs, loan. Your objective is the opening of local tooling repair shop, while ensuring financial operational results. You make it happen, until becoming manager of your technical services team.

  • Your missions are the following
    - Deploy the commercial strategy
    - Achieve and exceed targets incoming orders
    - Develop networking & Customer Relationship
    - Respond to RFQ / RFP
    - Negotiate sales & services contracts
    - Animate trade exhibitions and customer events
    - Coordinate with Toulouse Sales & Program team
    - Capture customer needs for tooling servicing / Use ToolLive App
    - Perform Inspection and Service Quotation
    - Sourcing and Logistics of local Suppliers for Repairs/Calibration
    - Deliver Tooling after repairs
    - Recruit / Manage technical service team & scheduling
    - Monitor Operational Performance
    - Coordinate with Toulouse Support Operations & Admin

  • You hold a degree in aviation, mechanical engineering. You are Entrepreneur.
    You are a leader, an influencer with cheerful personality. You have strong listening skills and you are eager to learn new competence.
    You enjoy customer service and getting concrete results in the field.

  • DEDIENNE AEROSPACE provides equal employment opportunities to all employees and applicants for employment without regard to race, color, ancestry, national origin, gender, sexual orientation, marital status, religion, age, disability, gender identity, results of genetic testing, or service in the military. Equal employment opportunity applies to all terms and conditions of employment, including hiring, placement, promotion, termination, layoff, recall, transfer, leave of absence, compensation, and training. DEDIENNE AEROSPACE expressly prohibits any form of unlawful employee harassment or discrimination based on any of the characteristics mentioned above. Improper interference with the ability of other employees to perform their expected job duties is absolutely not tolerated.

  • Cardiff, Wales

Cardiff, Wales




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