Customer Services Technician / Quality Controller (M/F)

Customer Services Technician / Quality Controller (M/F)

  • Customer Services Technician / Quality Controller (M/F)
  • Doha, QATAR
  • Dedienne Aerospace, is a world leader in the design, manufacture and maintenance of Aeronautical Tooling and Ground Support Equipment.
    For more than 50 years, our products have demonstrated our expertise, quality of service and technique, all at the cutting edge of industrial performance, in order to provide maximum satisfaction to our customers (aircraft manufacturers, engine manufacturers, MRO companies, leasers, and others)
    Dedienne Aerospace is an international company that operates on every continent and close to its customers, ensuring proximity and a high-quality after-sales service in locations such as Miami, Cincinnati, Querétaro, Dubai, Singapore, Zhuhai, the UK, Qatar, France, Mexico, India, and elsewhere.
    The diverse range of licences acquired (e.g. with manufacturers of engines, aircraft and equipment), as well as our partnerships with Original Equipment Manufacturers, enable us to position ourselves on the market with strength and credibility and guarantee our sustainable growth.
    Our employees, with their variety of cultural backgrounds and nationalities, are our biggest asset, and actively participate in dynamic, ambitious projects with robust values advocated by the company: working in a company of moderate size yet operating on an international scale, while gearing each project towards one objective – customer satisfaction.

    If you are dynamic, relish a challenge and enjoy working in a multicultural and international environment, join us!

  • As part of Dedienne Aerospace Qatar development, your job will be split into two parts:
    First part - Customer services technician:
    • Reception and registration of tooling to be serviced.
    • Assess errors or problems based on technical expertise in accordance with technical drawings and specifications – rendering appropriate solutions.
    • Perform repairs, servicing, load tests and calibrations.
    • Perform assembly and disassembly work (mechanical and hydraulic).
    • Provide logistical arrangement, documentation and filing.
    • Inspection, maintenance and minor reparations at customer’s site in Qatar.
    • Provide service reports (to be written in English) on work performed.

    Second part - Quality controller:
    • Quality control (Documentation and Dimensional check) of the spare parts received.
    • Provide quality reports (to be written in English) on QC performed.
    • Record the non-conformities on our internal ERP.
    • Follow-up of the non-conformity.

    *Job descriptions will be reviewed and discussed annually during employee appraisal.

  • • Solid technical skills in mechanics with previous experience in repair and maintenance.
    • Ability to read and understand technical drawings, manuals, service bulletins, technical / engineering data, and other OEM technical publications
    • General knowledge and understanding of manufacturing processes such as machining, welding, special processes, metrology.
    • Ability to use measurement equipment’s
    • Incumbent to be independent, self-driven and responsible.
    • Incumbent to be able to communicate in English
    - good English level is a must, both writing and speaking
    - knowledge of other languages is a plus ( French or Arabic preferred but other will be taken into account as well ).
    • Forklift licence is a plus

  • Doha, QATAR


Joining time

From January 2023

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